Help / Using this Website

General Informations


In order to get more detailed information about one of the shown products, please click on the corresponding illustration or the order number. On the details page, you find the most important dimensionses and the exact name beside the available colors and glass types.

In order to request a detailed quote for any product, please click the "Inquire Now" button to put that product into your Shopping-Cart. There, you can select your desired color and if applicable the glass type. To complete your inquiry, please fill in your personal information and send the form.

Since we don't offer any encoded data transfer at the present time, there is no possibility for you to buy online. Detailed information about our terms and payment conditions can be found here

In case your need further information about using this Web-Site or personal assistance to select the right lantern type, you can use our Contact-Form or call us up at : +49(0)2333-79063.

Frequently Asked Questions (FAQ)

General Questions :

1. Are all your products available in all the shown finishes/glass combination?

2. Can I order your products only as shown on the pictures
or can I ask for a custom design ?


3. How long is the estimated time to delivery ?

4. How can I place my order ?

5. How do you deliver my order ?





1. Are all your products available in all the shown finishes / glass combination?
ANSWER: Yes. Since all our products are made to order, you can choose from our full range of colors and patinas. Please contact us for special color requests.

2. Can I order your products only as shown on the pictures or can I ask for a custom design ?
ANSWER: Customized options are our specalities. Almost any parts of our lanterns can be exchanged or modified. Changes can be made from using different poles, arms or decorations up to changing the total height. With our own inhouse foundry, we can even cast special items for you.

3. How long is the estimated time to delivery ?
ANSWER: Our average time to delivery is about 2 - 3 weeks. For special items, we will inform you about the time of delivery with our written order confirmation.

4. How can I place my order ?
ANSWER: We recommend placing the order by phone or fax. At this time, you could send an online inquiry, by selecting the items you want to order from this web-site. We will send you a detailed quote within the next 48 hours.

5. How do you deliver my order ?
ANSWER: Depending on the size of your order, we can send any items either by truck, sea- or airfreight.

Back



Information

Opening Hours :

Monday - Friday
8.00 AM to 4.00 PM

Saturday
9.00 AM to 1.30 PM
Contact :

Tel. +49 2333 79063

How to find us


Visit our Showroom

If you visit our large Showroom, you will be able to see almost all of our outdoor light­ing and acces­so­ries in their full size and find many more special items, not shown on this Web-Site. A know­ledge­able customer service representative will be able to answer any of your questions.

An easy Roadmap
with Online-Directory
can be found here.

Specials
Showroom Specials
Several unique lanterns from our show­room are available at a reduced cash and carry price.
Click Details for a shot list of On Sale items or call us for specific requests.
menu1 Details
LED
Latest in LED Technology
Turn old street-lanterns into energy efficient LED lights and keep the look of a vintage gas-lantern.
It is really easy with the new LED Module. Click below for a detailed information about the new technology.
menu1 Read more
Katalog
General Catalog No.21
The new 86-page catalog offers an easy way to give you a complete overview to our unique selection of handcrafted lanterns, mailboxes, wall signs and many more articles.
Order now
Eingang
Opening Hours
Visit our large Showroom and
Factory in Ennepetal

Monday to Friday
from 8.00 to 16.00
o
Saturday from 9.00 to 12.30
o
Other times by appointment.
Where we are

© 2014 Dahlhaus GmbH  |  Thursday, 18.Sep.2014