Privacy Policy

We respect the privacy of our customers. This official Privacy and Security Statement is designed to help you understand what information we gather and how we use it.
In our ongoing effort to improve the services and features we provide to our customers, Dahlhaus will continue to implement new technologies from time to time. As a result, this policy is subject to change without prior notice. We encourage you to review our privacy policy periodically.

Online Privacy — The Information we gather

The type of information we gather online falls into four general categories:
  • Aggregate Site Usage Information
  • Online Order Information
  • Cookies
  • Communications from

Aggregate Site Usage Information

We collect and store information about the pages viewed by all of our website visitors. We then use this data in aggregate form to identify overall visitor behavior patterns. Our goal in using this information is to improve our site by making it more responsive to the needs and preferences of our users. Our Web servers automatically collect information about each visitor who requests Web pages, including your computer's internet protocol (IP) address. This IP address allows us to identify your computer on the internet so that the Web content you request from us can be sent to you.

Online Order Information

If you choose to purchase products from the Dahlhaus Lighting site, we require the following information in order to fulfill your order: We request an e-mail address during the order process so that we can send an e-mail confirmation message acknowledging the receipt of your order. This message contains your name, address, the list of items you purchased, a confirmation of your shipping method, and the total amount of items requested. Please note that this confirmation e-mail does NOT contain your credit card number.

Cookie Technology

In order to purchase products from the Dahlhaus Lighting website, your browser must be set to accept "cookies." A cookie is a small piece of data housed in a text file or folder on your computer's hard drive that helps us recognize you when you visit our sites. We use cookies to help us remember things such as the following: (1) the profile facts you tell us about yourself, (2) the items you've placed in your shopping basket, and/or (3) the pages you visit as you shop. We use the following essential Cookies:
The only personal information our cookie can contain is information that you supply yourself. Our cookies cannot read data from other parts of your computer. If you would like more technical information about how cookies work, take a look at As stated above, you must enable cookies on your Web browser for to function correctly. If you are concerned about information contained in your cookie, you may delete the file(s) at the end of each browser session. View your browser's help file for more information on cookies.
Cookie-Consent setup

Communication from

Whenever you purchase products from, order our catalog or sign up for our newsletter, we collect and store the information that you volunteer. Information such as your name, e-mail address, postal address and phone number. The information you supply is added to our customer database. You may receive periodic printed or e-mail communications from us about new products and services, discounts, special promotions or upcoming events. You will not receive any phone calls from us unless there is a customer service issue.


We offer the option of processing the payment transaction via the payment service provider PayPal (PayPal (Europe) S.à.rl. et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6 Para. 1 lit. f GDPR). In this context, we pass on the following data to PayPal, insofar as it is necessary for the fulfillment of the contract (Art. 6 Para. 1 lit b. DSGVO): Full name, address, e-mail address and telephone number if given.
The processing of the data specified under this section is neither required by law nor by contract. Without the transmission of your personal data, we cannot carry out a payment via PayPal. [You have the option of choosing a different payment method.]
PayPal carries out a credit check for various services, such as payment by direct debit, in order to ensure your willingness and ability to pay. This corresponds to PayPal`s legitimate interest (according to Art. 6 Para. 1 lit. f GDPR) and serves to execute the contract (according to Art. 6 Para. 1 lit. b GDPR). Your data (name, address and date of birth, bank account details) will be passed on to credit agencies for this purpose. We have no influence on this process and only receive the result of whether the payment was made, rejected or pending verification.


If you choose a payment method from the payment service provider Mollie, the payment will be processed via the payment service provider Mollie B.V., Keizersgracht 313, 1016 EE Amsterdam, Netherlands, to whom we will send the information you provided during the ordering process together with information about your order (name, invoice amount, currency and transaction number) in accordance with Art. 6 Para. 1 lit. b GDPR. Your data will only be passed on for the purpose of payment processing with the payment service provider Mollie and only to the extent that it is necessary for this.
When using the Sofortüberweisung payment method, your payment data will first be passed on to Mollie in accordance with Article 6 (1) (b) GDPR in order to prepare the payment. Depending on your selection of an available local payment method, Mollie then transmits your payment data to the provider to carry out the payment in accordance with Article 6 (1) (b) GDPR: Sofort (SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany).


We use the open source map service "OpenStreetMaps" (also called "OSM") from the company Openstreetmap Foundation, St John’s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom to display maps. OSM serves to offer an interactive map on our website that shows you how to find and reach us. This service enables us to present our website in an appealing way by loading map material from an external server. The following data is transmitted to the OSM servers when it is displayed: The information on our website that you have visited and the IP address of your end device. The legal basis for the processing of your data in relation to the "OSM" service is Article 6 Paragraph 1 Sentence 1 Letter f) GDPR (legitimate interest in data processing). The legitimate interest results from our need for an appealing presentation of our online offer and the easy findability of the locations indicated on our homepage. More information on handling user data can be found in OSM’s data protection declaration::

Social-Media Bookmarks

So-called social bookmarks (e.g. from Facebook, Pinterest and Twitter ) are integrated on our website. Social bookmarks are Internet bookmarks that users of such a service can use to collect links and news reports. These are only included on our website as a link to the corresponding services. After clicking on the integrated graphic, you will be redirected to the website of the respective provider, i.e. only then will user information be transmitted to the respective provider. Information on the handling of your personal data when using these websites can be found in the respective data protection regulations of the providers.


We use the Pinterest social network, owned by Pinterest Europe Ltd., Dublin, Ireland. By clicking the "P" button, Pinterest receives the information that you have accessed the corresponding page on our website. If you are logged in to Pinterest, Pinterest can assign the visit to your Pinterest account. The data transmitted by clicking the "P" button will be saved by Pinterest. If you do not agree to this, you must log out of the Pinterest account before clicking the "P" button. The scope and purpose of the data collection and the further processing and use of the data by Pinterest as well as your corresponding rights and design rights to protect your privacy can be found in Pinterest’s data protection information at:

Ennepetal, 15.11.2022
Dahlhaus GmbH